Ebikpro.com accept below payment methods.
Below please read some of the most common questions related to PayPal payments. If you require any further information, please go to the PayPal help center for full details.
1. How do I exercise my right in terms of the PayPal Buyer Protection?
If you do not receive your order product or one of the products is significantly different from its description, you will be covered by the PayPal Buyer Protection, which includes the price of the item plus the shipping fees.
2. You will be covered by the PayPal Buyer Protection if your case meets the following criteria:
. The item was purchased on Ebikpro;
. You paid with PayPal;
. You filed only one claim per PayPal payment;
. You opened the case no later than 45 working days from the date of your PayPal payment and – if necessary – escalated it to a claim no more than 20 working days after opening 1st case;
. You meet the PayPal Buyer Protection requirements outlined in Section 13 of the PayPal User Agreement.
3. How can I contact PayPal Customer Service?
PayPal encourages you to contact its customer service by e-mail.
They are open during the following hours:
-4:00 AM PDT to 10:00 PM PDT from Monday to Friday
-6:00 AM PDT to 8:00 PM PDT Saturday and Sunday
4. How can I pay if PayPal is not available in my country?
If PayPal is not available in your country, you can use Credit/Debit Card to pay for your order.
The credit card schemes listed above are the most commonly used credit cards on this website. Do not worry if your credit card scheme is not listed, we encourage you to go ahead and make the purchase.
Please note that Ebikpro.com does not collect your credit/debit card number or personal information when you make a payment. All payment will go through Stripe payment gateway to proceed . For questions regarding your transactions on our site, please consult your card-issuing bank for information.
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